Household appliance delivery

VPD: Your partner for household appliance transport and installation

In a constantly evolving consumer market, influenced in particular by online stores, buying behaviours are rapidly changing. It makes sense for you to seek a household appliance transport partner offering installation and flexible solutions to meet your customers' new shipping needs:

• wide range of transport options: from the central warehouse to the store, or directly to the end customer? VPD acts as a transporter for both businesses (B2B) and consumers (B2C);
• return flow: a flexible exchange and return policy is a powerful business asset. That is why VPD collects returned products (or exchanges them), labels the returned products in our hub, and sends them back to you;
• flexibility: your customer, our king. That is why we adapt our services to your customers' wishes from the start of the collaboration and evolve with each change;
• central point of contact: with VPD, you have a point of contact that ensures your customers' satisfaction based on predefined key performance indicators (KPIs) such as NPS, on-time delivery, etc...
• track & trace with feedback: step-by-step , you can follow which actions have already been taken. We also keep the end customer constantly informed;
• sustainability: VPD focuses on sustainability. Our network of hubs spread throughout Belgium acts as a catalyst to maximize the use of our electric vehicles during last-mile deliveries;
• cost savings: by avoiding investing in expensive means of transport, and by paying per delivery, you make significant savings;
• storage: VPD can also perfectly store, monitor, and protect your goods;
• sorting: we receive products day and night in our warehouses. They are immediately sorted and prepared for shipment;
• drivers and installers with technical knowledge: at VPD, all drivers and installers receive training provided by experienced colleagues from the VPD Academy. The program includes, among other things, the installation of household appliances, safety, and operational flows.

Keep control of costs

Collaborating with VPD as a logistics partner makes life easier for retailers and home appliance manufacturers and allows them to make considerable savings.

Maximize your profit with many benefits:

  you don't have to invest in expensive transportation means;

  you pay per delivery, and you won't have to face hidden costs;

  you can track each delivery in real-time via the TMS platform;

  you can rely on a single point of contact for each transport, for you and your end customer. So, you don't have to answer questions about transport, and you save time and personnel costs.